Contact us
Something about a plan, an install, or an order gone sideways? Email us — a real person reads every message, and there's no phone tree standing between you and an answer.
Write to us in whichever of this site's languages is easiest for you — the reply comes back in that same language.
Faster in the app
Already got the eSIM installed? Message support from inside the app instead — it attaches your plan details automatically, which skips a whole back-and-forth.
Download the app →Response time
Expect a reply inside one business day, often within a few hours if it lands during our European working hours.
Company
BILPP OÜTallinn, Estonia
BILPP OÜ, registered in Estonia, is the company behind Bali eSIM. Press and partnership questions can go to this same address.